Insurance Claims Assistance Resource

START

1

Drop off car

2

Prepare the estimate and submit it to the insurance company

3

Prepare insurance authorization and/or owner authorization

4

Parts ordered electronically

5

Ordered part were received and checked

6

Vehicle set for repairs, with an anticipated completion date provided

7

Vehicle disassembled and re-inspected

8

Supplementary damage report prepared and authorized if required

9

Additional parts will be ordered if needed

10

The vehicle will undergo structural and body repairs

11

New parts are carefully trial fitted and checked

12

Corrosion protection will be reapplied after painting, depending on the type of job, and prior to refitting

13

All panel work completed, followed by a quality inspection

14

The customer will get notified

15

The vehicle will be prepped, primed, and sanded

16

The vehicle will be masked and taped

17

The vehicle will be chemically cleaned and tacked

18

The vehicle will be refinished in a clean temperature-controlled spray booth

19

Quality check takes place

20

The vehicle will be reassembled and any sublet works will be carried out

21

The vehicle will undergo detailing, test drive, and final quality check

22

Confirmed delivery date given

FINISH